Easun power 5KW Off-Grid Solar Inverter 110VAC/120VAC 48V 50HZ/60HZ Pure Sine Wave Inverter MPPT Charge Controller

1. Free Shipping

2. Usually delivery within 3-10 workd days.

30-Day Return for No Reson

We have a 30-day return policy, which means you have 30 days from the date you receive the item to request a return.
To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need a receipt or proof of purchase.
To begin your return, you can contact us via email or whatsapp, but you must make a note of your order number and provide us with the return shipping number within 24 hours of confirming acceptance of the return, as well as instructions on how and where to send your package and a link to check the track of the shipping receipt.
All items sent back to us without first requesting a return will not be accepted.

Damages and problems

Please check your order first after receiving it to make sure it is in good condition. If the item is defective, damaged or you received the wrong item, please contact us immediately so we can assess the problem and correct it.

Exceptions/non-returnable items

Certain types of items cannot be returned, such as perishable items (e.g. food, flowers or plants), custom products (e.g. special orders or personalized items) and personal care items (e.g. beauty products). We also do not accept returns of hazardous materials, flammable liquids or gases. If you have questions or concerns about your specific item, please contact us.

Exchanges

The fastest way to make sure you get what you want is to return your item and purchase it separately for the new item once the return is accepted.

Refunds

Once we have received and inspected your return, we will notify you and let you know if the refund has been approved. If approved, you will automatically receive a refund in the form of your original payment within 48 hours except special issue. Please keep in mind that it will also take some time for your bank or credit card company to process and post the refund.

If the return is caused by the consumer, the consumer should be responsible for the shipping costs. The exact cost should depend on the courier company you choose.

If the goods received are damaged or incorrect due to our fault, and the consumer is not responsible for the shipping costs for this reason.

If still any questions, please contact:
Email: jessica@easunpower.com
Tel/Whatsapp: +8613360536510  

When contacting us, please use the following subject line for each case.
Order+Reture/ Change
Order+Logistics damage
Order+Miss product
Order+no reason return